Bring the README file up to date

The README file was a little out of date so needed a refresh
Reviewed-by: NRich Salz <rsalz@openssl.org>
Reviewed-by: NRichard Levitte <levitte@openssl.org>

README

@@ -10,11 +10,8 @@
 
  The OpenSSL Project is a collaborative effort to develop a robust,
  commercial-grade, fully featured, and Open Source toolkit implementing the
- Secure Sockets Layer (SSLv3) and Transport Layer Security (TLS) protocols as
- well as a full-strength general purpose cryptographic library. The project is
- managed by a worldwide community of volunteers that use the Internet to
- communicate, plan, and develop the OpenSSL toolkit and its related
- documentation.
+ Transport Layer Security (TLS) protocols (including SSLv3) as well as a
+ full-strength general purpose cryptographic library.
 
  OpenSSL is descended from the SSLeay library developed by Eric A. Young
  and Tim J. Hudson.  The OpenSSL toolkit is licensed under a dual-license (the
@@ -55,7 +52,9 @@
  -------
 
  See the OpenSSL website www.openssl.org for details on how to obtain
- commercial technical support.
+ commercial technical support. Free community support is available through the
+ openssl-users email list (see
+ https://www.openssl.org/community/mailinglists.html for further details).
 
  If you have any problems with OpenSSL then please take the following steps
  first:
@@ -68,12 +67,11 @@
  If you wish to report a bug then please include the following information in
  any bug report:
 
-    - On Unix systems:
-        Self-test report generated by 'make report'
-    - On other systems:
-        OpenSSL version: output of 'openssl version -a'
-        OS Name, Version, Hardware platform
-        Compiler Details (name, version)
+    - OpenSSL version: output of 'openssl version -a'
+    - Any "Configure" options that you selected during compilation of the
+      library if applicable (see INSTALL)
+    - OS Name, Version, Hardware platform
+    - Compiler Details (name, version)
     - Application Details (name, version)
     - Problem Description (steps that will reproduce the problem, if known)
     - Stack Traceback (if the application dumps core)
@@ -83,8 +81,8 @@
     rt@openssl.org
 
  In order to avoid spam, this is a moderated mailing list, and it might
- take a day for the ticket to show up.  (We also scan posts to make sure
- that security disclosures aren't publically posted by mistake.) Mail
+ take a couple of days for the ticket to show up.  (We also scan posts to make
+ sure that security disclosures aren't publically posted by mistake.) Mail
  to this address is recorded in the public RT (request tracker) database
  (see https://www.openssl.org/community/index.html#bugs for details) and
  also forwarded the public openssl-dev mailing list.  Confidential mail
@@ -93,11 +91,11 @@
 
  Please do NOT use this for general assistance or support queries.
  Just because something doesn't work the way you expect does not mean it
- is necessarily a bug in OpenSSL.
+ is necessarily a bug in OpenSSL. Use the openssl-users email list for this type
+ of query.
 
- You can also make GitHub pull requests. If you do this, please also send
- mail to rt@openssl.org with a link to the PR so that we can more easily
- keep track of it.
+ You can also make GitHub pull requests. See the CONTRIBUTING file for more
+ details.
 
  HOW TO CONTRIBUTE TO OpenSSL
  ----------------------------